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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark and Renie Kula

May 9, 2025

5  out of  5
rating by Mark and Renie Kula
"Gaylord,Val and other staff members are always extremely helpfully, courteous and return calls/emails in a timely manner."
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Jennifer Napolitano

May 8, 2025

5  out of  5
rating by Jennifer Napolitano
"Gaylord has been our insurance agent for over 20 years and he is amazing! He is always available for questions, checking in and making sure we are OK, and reviewing our policy to make sure we are getting the best rates possible! We highly recommend him as your agent, he and everyone on his team are extremely professional and efficient. 5 Stars!!! ⭐️ ⭐️⭐️⭐️⭐️"
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TheSmokie7918

May 6, 2025

5  out of  5
rating by TheSmokie7918
"Great service from amazing people"
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Hannah Blaser

May 6, 2025

5  out of  5
rating by Hannah Blaser
"Kelly is great to work with and got me a quote super quick when I needed it! :)"
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Reed Christensen

May 5, 2025

5  out of  5
rating by Reed Christensen
"Gaylord is a wonderful agent with a great staff. We would not have been able to maneuver everything that needed to be done from the tornado without their help. Emails/phone calls are returned promptly. He visited our home so he knew exactly the damage that had been done. If he is out of the office someone else is always available to answer questions."
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Steph Voecks

April 30, 2025

5  out of  5
rating by Steph Voecks
"Great customer service and fast replies!"
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Cory Pipal

April 29, 2025

5  out of  5
rating by Cory Pipal
"Gaylord has been my insurance rep since I was old enough to drive. I wouldn't go anywhere else."
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Mandy Wolfe

April 29, 2025

5  out of  5
rating by Mandy Wolfe
"Thank for always providing great customer service!"
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Rick Wulf

April 22, 2025

5  out of  5
rating by Rick Wulf
"The customer service that I get each time I contact them is outstanding."
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Josh O'Hara

April 18, 2025

5  out of  5
rating by Josh O'Hara
"Gaylord is great and has an amazing staff!"
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Marta Calhoun

April 16, 2025

5  out of  5
rating by Marta Calhoun
"Gaylord and staff have bent over backwards to help me with various aspects of business. I can always trust there advice!"
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Levi DeBoer

April 10, 2025

5  out of  5
rating by Levi DeBoer
"It was great they were very helpful and happy!"
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Brian Kobler

April 2, 2025

5  out of  5
rating by Brian Kobler
"We have never had any problems with this State Farm office. They always answer the phone and go above and beyond to help. I highly recommend them. Definitely deserve a 5 star rating."
We responded:
"Thanks Brian and Wendy it has always been a pleasure to work with your family "
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Mary and Christopher Hagaman

March 31, 2025

5  out of  5
rating by Mary and Christopher Hagaman
"Valerie was so helpful, she made all the paperwork seamless! Highly recommend !"
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mark denny

March 25, 2025

5  out of  5
rating by mark denny
"Everyone in the office is always so friendly and helpful. We love working with Gaylord Mussman and his staff. They are very efficient, listen to our concerns and follow through with our requests in a timely manner. Would highly recommend their office for all your insurance needs."
We responded:
"Thank you!"
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Sterling Wheelock

March 2, 2025

5  out of  5
rating by Sterling Wheelock
"Always very helpful when I have questions and need help."
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Mark Guilliatt

February 5, 2025

5  out of  5
rating by Mark Guilliatt
"Gaylord's office always provides a high level of service."
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Robin Andreasen

December 16, 2024

5  out of  5
rating by Robin Andreasen
"They are always so helpful."
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M D

September 20, 2024

5  out of  5
rating by M D
"Highly recommend Gaylord and team. Val is amazing and always super helpful as well."
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chuck halversson

April 3, 2024

5  out of  5
rating by chuck halversson
"The whole crew is also so very helpful. When we have needed them, they are very prompt and helpful. I would sure recommend Gaylord and the ladies"
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Chris Virka

August 9, 2023

5  out of  5
rating by Chris Virka
"Gaylord is always so nice and helpful I wouldn’t trust anyone else with my family"
We responded:
"Thank you Chris - It is a pleasure to service families like yours"
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ron dunaway

May 11, 2023

5  out of  5
rating by ron dunaway
"I have been with Gaylord since 1982 and he has treated me with the utmost courtesy and prompt service. State Farm prices may not always be the cheapest, but Gaylord and his staffs service is well worth any extra costs it may be. I would recommend everyone to go to Gaylord Mussman for their insurance and investment needs!"
We responded:
"Thank you for your business!"
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Christy Smith

September 15, 2022

5  out of  5
rating by Christy Smith
"33 years ago I called Gaylord, a nineteen year old out on her own for the first time; knowing nothing about insurance. Gaylord Mussman and his awesome team have been taking care of me and my family ever since. I trust him fully, he is a man of true integrity. He always has his customers best interest at heart. Christy Smith, Omaha, NE"
We responded:
"Thanks Christy! Always a joy to work with you!"
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Melissa Acero

July 28, 2022

5  out of  5
rating by Melissa Acero
"Awesome service and they are always ready to help !"
We responded:
"Thanks I have a great staff and they and I are very happy to serve"
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Corey Arent

June 18, 2022

1  out of  5
rating by Corey Arent
"Was paying 61$ for 2 cars took 1 off and now I'm paying 75 for 1 car.. how does that equal multi car discount? Was 1 car free plus you discounted the other?? This is ridiculous"