State Farm® Insurance Agent Gaylord Mussman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Williams
November 4, 2025
"Always treats me and my family well. Very helpful when doing business with them."
"Thank you so much for your kind words! We’re delighted to hear that you and your family feel well taken care of. It’s always our goal to provide helpful and positive experiences for all our customers. We truly appreciate your continued support! Gaylord and Team"
Jan Yanke
October 29, 2025
"Great service. Very fast"
"Thank you Jan for the great review - we appreciate your business and happy that we are giving you great service! Gaylord and team."
rmarshallfamily
October 28, 2025
"Great customer service!"
"Thank you for your great review - we are thrilled you have had a great experience! If you need anything else we are here to help! Gaylord and Team"
Brian Essen
October 24, 2025
"From beginning to end, Kate, Kelly and Gaylord were professional, knowledgeable and cordial. Switching to State Farm was a no-brainer. Product knowledge and pricing and common sense are a winning trifecta for the Gaylord Mussman team."
"Thank you for your wonderful review! We’re delighted to hear that we provided you with professional, knowledgeable, and friendly service throughout the process. It means a lot to us that you found switching to State Farm to be a no-brainer. We truly appreciate your kind words about our team and look forward to continuing to serve you! Gaylord and Team"
Chad S.
October 24, 2025
"This office was very helpful with a claim I had. They were helpful and friendly on the phone and they quickly responded to my email. I recommend them to others."
"Thank you for your kind feedback! We're glad to hear our team was helpful, friendly, and responsive during your claim process. Your recommendation means a lot to us, and we're always here to assist you whenever you need. Gaylord and team "
Allan Hale
October 21, 2025
"I have been with the Mussman team for 20 years and they are TOP NOTCH!!"
"Thank you for the great review Allan! We strive to do our best to take care of our customers! Looking forward to many more years! Gaylord and team"
Keith Hughes
October 17, 2025
"Gaylord and his staff are amazing. I completely trust them. They handle all situations with grace. Claims are straight forward. They keep me insured properly and do not try to sell me policies I do not need. They are what make State Farm great. I have been with them since 2005."
"Thank you so much for your kind words and continued trust! We're happy to hear that Gaylord and the team have provided you with straightforward service and personalized care. It's our goal to make sure you feel confident and properly insured without any unnecessary policies. We truly appreciate your loyalty and look forward to serving you for many years to come! Gaylord and team!"
Abigail Bicking
October 16, 2025
"I’ve been with Gaylord for years . They treat me like family. Val is always so on top of things and quick to respond to messages."
"Thank you Abigail! Thanks so much for sticking with us all these years! We’re really glad you feel like family here. We appreciate you and look forward to helping you out for many more years! Gaylord and team"
Edith Biodrowski
October 3, 2025
"The people in the office are very nice and willing to help and will not push you to get anything you cannot afford. They even go to the extent to remind me of my monthly payment to make sure I'm not late with it. The renters insurance also not only covers the house/ apartment I'm renting but also the storage unit that I have. Insurance on 3 vehicles plus said renters was little over $100 for my husband and I"
"Thank you so much for your kind words! We’re thrilled to hear that our team has been helpful and supportive throughout your experience. It’s important to us that our customers feel comfortable and confident with their coverage, and we’re glad to know the reminders have been helpful. We appreciate your recommendation and look forward to continuing to serve you and your family! Gaylord and Team"
Jon White
September 30, 2025
"By far the best agency we have worked with for our business insurance. Quick to quote and extremely knowledgeable!!!"
"Thank you! We're delighted to hear that you have a great experience - we appreciate your business and look forward to continuing to support you! Gaylord and Team"
Trish Haniszewski
September 30, 2025
"I had a wonderful experience working with Gaylord and Kelly at State Farm Insurance Agency. Kelly was so friendly, personable, and even brought a great sense of humor that made the process enjoyable. She helped me with my auto and renter’s insurance needs and made everything simple and stress-free. It’s truly a pleasure working with this team!"
"Thank you so much for your kind words! We’re thrilled to hear that Gaylord and Kelly made your experience enjoyable and stress-free. Kelly will be happy to know her friendly and personable approach made a difference. It’s truly a pleasure to work with you, and we’re here anytime you need assistance with your insurance needs! Gaylord and team"
Thom Cod
September 30, 2025
"Gaylord and is staff are excellent. They respond quickly to all my questions. Top notch team."
"Thank you for your wonderful feedback - we appreciate your trust in us! Please don't hesitate to reach out if you need anything in the future! Gaylord and Team"
Misty Sullivan
September 29, 2025
"I love this office! I just talked to Kelly about changing some vehicle coverage and it was so easy working with her. Thank you State Farm!"
"Thank you for the great review! We try to make things as easy as possible and glad Kelly was able to help you! Thank you - Gaylord and team!"
Adam B
September 28, 2025
"Always great and easy to work with!"
"Thank you for the review Adam - our goal is to help in any way we can! Gaylord and Team"
Brian Hapke
September 22, 2025
"Gaylord and his staff are very client and service oriented. Always get a live voice when calling in. Love the old school customer service that has been lost at so many places today. Been coming here for close to 15 years and no plans to change anytime soon."
"Thank you Brian - We also enjoy getting to visit with our customers! Thank you for your long time business and look forward to taking care of you in the future! Gaylord and Team"
Cristian Camey
September 16, 2025
"Great service and price quick responses"
"Thank you Cristian - We strive to to do the best with every customer! Gaylord and Team"
Bob Robinson
September 16, 2025
"Valerie has been very helpful as we change from an exceedingly expensive company to State Farm Insurance. Thanks Valerie!"
"Thank you Bob for your kind review! We are happy that we could help you and save you some money! Looking forward to doing business with you in the future! Gaylord and Team!"
Paul Browne
September 15, 2025
"We have worked with Mr. Mussman's agency on multiple occasions and most recently with Kelly Neuhaus. They make sure to work tirelessly for their clients wellbeing and make sure that they are looked after every step of the process. The have been professional, personable and helpful every step of the way."
"Thanks so much for the awesome review! We’re really glad to hear that Kelly and the team have been there for you every step of the way. It means a lot that you’ve trusted us on multiple occasions. We’re always here to help whenever you need us! Gaylord and Team"
Leila Aghakasiri
September 15, 2025
"Very helpful"
"Thank you for the great review!!"
Keith Cunnings
September 8, 2025
"I have had a positive, consistent relationship and services for 25 years with Gaylord."
"Thank you Keith for the great review - we strive to give the best service possible and look forward to working with you in the future! Gaylord and Team"
Cd Styskal
September 8, 2025
"Very professional and knowledgeable in any kind of insurance."
"Thank you for the great review and doing business with our office! Gaylord and Team"
timothy lawson
September 8, 2025
"These guys are awesome! Never had any problems. Always answer my questions. Always there when I need them."
"Thank you Tim for the great review - We are always wanting to make sure all your needs are met - Thank you for your continued business - Gaylord and Team."
Sweet Bloom
September 5, 2025
"I have had a great experience with State Farm Insurance! Kelly Neuhaus's customer service is excellent! She is very helpful knowledgeable and highly professional! I would definitely recommend them."
"Thank you so much for the great review! We are so happy that Kelly was able to take care of your needs - Look for ward to helping you in the future! Gaylord and Team"
Chuck Burris
September 4, 2025
"ALWAYS FRIENDLY & WILLING TO GO THE EXTRA MILE TO HELP."
"Thank you Chuck - we appreciate your business! Gaylord and Team"
Kelly Weirich
September 4, 2025
"Excellent service and response. We always get taken care of."
"Thank you Kelly for your kind review! We strive to take care of all of our customers needs! Gaylord and Team"