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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Crawford

January 16, 2026

5  out of  5
rating by Jim Crawford
"Great service"
We responded:
"Thank you!"
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Scott Albright

January 16, 2026

5  out of  5
rating by Scott Albright
"Excellent personal service for many years, by Gaylord and his full team."
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Leslie Parr

January 9, 2026

5  out of  5
rating by Leslie Parr
"I appreciate your quick work on a new insurance addition and the next day for telling me who to call when my battery quit!! He was there in 10 minutes and I was on my way 10 minutes later"
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Lon Olson

January 9, 2026

5  out of  5
rating by Lon Olson
"I have known Gaylord for over 50 years as a close friend and fellow insurance agent. He represents State Farm with utmost integrity and true professionalism."
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Justin Aurelious Black

January 8, 2026

5  out of  5
rating by Justin Aurelious Black
"Great company, they take care of their customers"
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Justin Deklavs

January 6, 2026

5  out of  5
rating by Justin Deklavs
"I've always used them for insurance on my business. They are super helpful and professional."
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Cd Styskal

January 5, 2026

5  out of  5
rating by Cd Styskal
"Very professional and knowledgeable in any kind of insurance."
We responded:
"Thank you for the great review and doing business with our office! Gaylord and Team"
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Tracey Sherman

December 31, 2025

5  out of  5
rating by Tracey Sherman
"Great insurance company. Always friendly and courteous. Would totally recommend."
We responded:
"Thank you Tracey for your review and recommendation! We strive to take care of everyone the best that we can! Gaylord Mussman and Team"
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Donna Burmester

December 16, 2025

5  out of  5
rating by Donna Burmester
"Always kind and courteous. They get the job done!!!"
We responded:
"Thank you so much for your kind words - we strive to help in anyway we can! Gaylord Mussman and Team"
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Matthew Delaney

December 10, 2025

5  out of  5
rating by Matthew Delaney
"By far the best insurance group you could ask for! Always super friendly, responsive and helpful. Couldn’t recommend them more 😀"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing friendly, responsive, and helpful service is our top priority, and your recommendation means the world to us. If you ever need anything else, we're always here to help! Gaylord Mussman and Team "
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Daniel Gaskin

December 8, 2025

5  out of  5
rating by Daniel Gaskin
"Very much appreciate working with Gaylord and his staff! Hail storms can be hectic and can turn into organized chaos at times. Kelly in Gaylord’s office has helped us stay on top of the IR forms to insure the policy holders save money on there annual policies for having impact resistant shingles installed!"
We responded:
"Thank you for your great review!"
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Christopher Youngblood

December 2, 2025

5  out of  5
rating by Christopher Youngblood
"Great service, comparable rates. Highly recommended."
We responded:
"Thank you for your positive feedback! We’re glad to hear you found our service great and our rates competitive. Your recommendation means a lot to us! - Gaylord Mussman and Team"
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stephanie kula

November 29, 2025

5  out of  5
rating by stephanie kula
"We have nothing but great things to say about Gaylord and his team! They are so friendly and quick about getting us taken care of!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Gaylord and the team provided friendly and efficient service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! - Gaylord Mussman and Team"
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darrel a roddy

November 20, 2025

5  out of  5
rating by darrel a roddy
"I called and gave my name, they knew who I was, asked how they could help. I asked them to fax a copy of my home owners insurance to a particular bank and had it done within 5 minutes. I rcvd a msg from recipient and had what they needed. This all took about 5 minutes and I am extremely happy for the great help."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we could assist you quickly and efficiently. Providing prompt and helpful service is our top priority, and it’s wonderful to know we met your expectations. Please don’t hesitate to reach out if you need anything else in the future! Gaylord Mussman and Team "
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Jeff Haskins

November 15, 2025

5  out of  5
rating by Jeff Haskins
"Gaylord with the assist of Mina took exceptional care of me on a Saturday morning. I couldn’t be more thankful getting insurance for my new Dillon GMC truck."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Gaylord and Mina provided you with exceptional service. If you ever need anything else, please don't hesitate to reach out! Gaylord Mussman and Team"
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Jeff Madsen

November 14, 2025

5  out of  5
rating by Jeff Madsen
"This is a great office to work with! I especially appreciate Kelly. I can't recommend them enough!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a great experience working with our team, and we'll be sure to pass along your appreciation to Kelly. Your recommendation means a lot to us! If you ever need anything else, we're here to help. Gaylord Mussman and Team"
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Doug

November 11, 2025

5  out of  5
rating by Doug
"They got done what noone else could! Much appreciated!"
We responded:
"Thank you for your fantastic feedback! We're honored to have been able to accomplish what others couldn't. Your appreciation means a lot to our team. If you ever need assistance again, we're here to help! Gaylord Mussman and Team"
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Deirdra French

November 11, 2025

5  out of  5
rating by Deirdra French
"Thank you Valarie! Great customer service, always there when I need something or if it is just a quick question. Thanks again!"
We responded:
"Thank you for your kind words! We're so glad Valerie could provide you with great customer service and be there whenever you need assistance or have a quick question. We appreciate your feedback and look forward to continuing to support you! Gaylord Mussman and Team"
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Luke Schollmeyer

November 6, 2025

5  out of  5
rating by Luke Schollmeyer
"Gaylord's team has always been easy to work with and prompt with getting things done. I, like many, give them half-spoken requests, lacking proper information and documentation, and they always come through, despite my best efforts to make the process as difficult as possible."
We responded:
"Thank you so much for your kind words and continued trust in Gaylord's team! We truly appreciate your honesty and are glad we can make the process smooth and efficient. We're always here to help and look forward to working with you again! Thank you Gaylord Mussman and Team!"
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Matthew Williams

November 4, 2025

5  out of  5
rating by Matthew Williams
"Always treats me and my family well. Very helpful when doing business with them."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you and your family feel well taken care of. It’s always our goal to provide helpful and positive experiences for all our customers. We truly appreciate your continued support! Gaylord and Team"
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Jan Yanke

October 29, 2025

5  out of  5
rating by Jan Yanke
"Great service. Very fast"
We responded:
"Thank you Jan for the great review - we appreciate your business and happy that we are giving you great service! Gaylord and team."
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rmarshallfamily

October 28, 2025

5  out of  5
rating by rmarshallfamily
"Great customer service!"
We responded:
"Thank you for your great review - we are thrilled you have had a great experience! If you need anything else we are here to help! Gaylord and Team"
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Brian Essen

October 24, 2025

5  out of  5
rating by Brian Essen
"From beginning to end, Kate, Kelly and Gaylord were professional, knowledgeable and cordial. Switching to State Farm was a no-brainer. Product knowledge and pricing and common sense are a winning trifecta for the Gaylord Mussman team."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that we provided you with professional, knowledgeable, and friendly service throughout the process. It means a lot to us that you found switching to State Farm to be a no-brainer. We truly appreciate your kind words about our team and look forward to continuing to serve you! Gaylord and Team"
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Chad S.

October 24, 2025

5  out of  5
rating by Chad S.
"This office was very helpful with a claim I had. They were helpful and friendly on the phone and they quickly responded to my email. I recommend them to others."
We responded:
"Thank you for your kind feedback! We're glad to hear our team was helpful, friendly, and responsive during your claim process. Your recommendation means a lot to us, and we're always here to assist you whenever you need. Gaylord and team "
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Allan Hale

October 21, 2025

5  out of  5
rating by Allan Hale
"I have been with the Mussman team for 20 years and they are TOP NOTCH!!"
We responded:
"Thank you for the great review Allan! We strive to do our best to take care of our customers! Looking forward to many more years! Gaylord and team"